FAQs

Below are answers to some of the frequently asked questions we receive about how Swaralaya works. If you have a question which is not included in this, please send it through to info@swaralayaonline.com or contact:

+61 468 407 698

 +91 854 738 5975

We provide classes on Indian Classical Music/Carnatic Music at various levels such as Beginner, Intermediate and Advanced Levels.

Convenience, affordability, flexibility & accessibility are the most common advantages of online classes with Swaralaya. Online classes allow you to fit your classes into your schedule when it's convenient for you. Swaralaya has a team of very experienced Carnatic music teachers and other professionals to support you throughout this journey. The courses are well structured and is delivered in an organised manner.

You can begin the course any time and contact our team for further details. Each course runs over Zoom sessions where students will have weekly access to the live tutorials and unlimited access to our Learning Management System (LMS) with recorded videos and notes available online.

Our online courses can be accessed from several different devices such as Desktop, Laptops, Tablets, Smartphone etc. You will require a headphone with a MIC to get the best out of your classes.

You can enrol in a course by registering your details in www.swaralayaonline.com or by contacting our team.

  • Contact Swaralaya Online and Request a Free Trial Session which is usually 20-30 minutes.
  • Attend the session and decide whether you would like to continue or NOT
  • If you would like to continue, discuss your preferred days and time for ongoing sessions every week (Dates and times available are subject to the availability of teachers)
  • Swaralaya will send a Zoom link to access your classes every week.
  • Click on the link for attending the sessions
  • Swaralaya will monitor/provide assistance with all the sessions for any technical difficulties experienced by the teacher/student.

The classes are usually scheduled once a week (an hour each). 4 sessions per month.

An hour each and 4 classes per month.

Learning materials are delivered using a Learning Management System (LMS) integrated into Swaralaya website. Students can log into Swaralayaonline.com LMS and can select their enrolled course. Once a student is in their course page, they can access notes and videos.

The key to being a successful online student is self-discipline & a strong motivation. Because you are not required to be in class at a specific time you have to be motivated to get the work done on your own. If you have a family and/or a full-time job while you are taking online classes, it is important that you establish schedule of when and how you will get your preparation/practice done.

If you do not understand a lesson it is important to ask questions for clarification, so you don’t fall behind. Instructors make themselves available to students via discussions groups (via WhatsApp). There will be Student Support Manager assigned to support you throughout your journey with Swaralaya.

Online classes at Swaralaya are usually instructor lead and are based on the learner’s performance/progress. The class progression is monitored by an experienced Instructor and any technical support is given by a Student Support Manager. The lessons are not self-paced or independent study.

To ensure quality course delivery and smooth delivery of the course, the sessions are provided one to one.

There will be WhatsApp groups where there will be options for you to interact with other students in a professional manner. It will help you to support each other and look for suggestions/plans to improve your learning technique etc.

You can log into your accounts page and purchase the course you would like to complete. Swaralaya supports several different payment methods, such as Direct Bank Transfer, PayPal, Credit Card payment (using Stripe etc) depending on your country and location. Monthly fees need to be paid by 5th of every month.

If you are not satisfied with the course you joined, you can cancel your purchase with in the first 7 days. If you are unhappy with a course, you can request a refund, provided the request meets the guidelines in our refund policy. 

If you would like to ask a question about Swaralaya services, a course related concern/IT assistance while you’re taking it, you can search for answers to your question in the FAQ’s or check with Swaralaya Technical Help Desk.

Course and Technical Support: Click here (is available from 6 a.m. to 6 p.m. AEST (7 days a week) to address technical problems students may encounter with online classes)

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